Why am I having trouble setting up my telus.net email?

The preinstalled Email app in the Cruz devices cannot configure an account automatically with the telus.net mail servers. The correct email server settings are posted below for reference in setting up the account manually.


Email Address: username@telus.net (Enter your telus.net Email username in place of "username")
Password: Enter your telus.net Email password.

POP3, IMAP, or Exchange: IMAP
Username: Enter the part of your telus.net email address that appears before the @ sign.
Password: Enter your telus.net Email password.
IMAP server: imap.telus.net
Port: 143
Security type: None
Delete email from server: Never

SMTP server: smtp.telus.net
Port: 25
Security type: None
Require sign-in: not checked
Username: Enter the part of your telus.net email address that appears before the @ sign.
Password: Enter your telus.net Email password.